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Youth support services

If you are in need of information or support, there are many agencies that are out there for young people and parents.

Kids Helpline

Australia’s only free confidential and anonymous 24-hour telephone and online counselling service specifically for young people aged between 5 and 18.

Phone: Free call 1800 551 800

Kids Helpline website

Crisis Care

A 24-hour, 7 days a week telephone service for people in crisis and needing urgent help. They can provide information on other possible agencies that may assist you with your issue.

Phone: 9223 1111 or free call 1800 199 008

Crisis Care can be accessed through the translating and interpreting service on 13 14 50.

Telephone Crisis Care when:

  • You need someone to help sort out a serious problem.
  • You are concerned about the wellbeing of a child.
  • You are escaping domestic violence and need help.
  • Arguments are causing unhappiness and problems in your family.
  • You are alone or afraid and urgently need to talk to someone.
  • You are homeless.
  • You need counselling, information or other support.

Lifeline

A 24-hour telephone counselling service for people in crisis and / or need of someone to talk to.

Phone: 13 11 14

Lifeline website

Parenting Helpline

A 24 hour confidential counselling and information service for families experiencing relationship difficulties.

Phone: 9223 1100 or free call 1800 643 000

Parenting Helpline website

Youth Beyond Blue

Beyondblue is a national, independent, not-for-profit organisation working to address issues associated with depression, anxiety and related disorders in Australia.

Beyond Blue website

ReachOut.com

ReachOut.com is Australia’s leading online youth mental health service. It’s the perfect place to start if you’re not sure where to look. It helps hundreds of thousands of young Australians with information support and stories on everything from finding your motivation, through to getting through really tough times.

ReachOut.com website

Much of this information is also available on our Stuff U Need 2 Know pamphlet below.

Stuff U Need 2 Know