If you are unable to pay your rates in full or in instalments you can apply to the City for a payment arrangement. The outstanding balance can be paid by making regular payments weekly, fortnightly or monthly.
The regular payments must cover the amount of the rates and service charges levied for the year, including rates arrears. This information can be found on the annual rates notice. If the amount offered does not cover the rates and services charges levied for the year, including rates arrears, then the payment arrangement request will be declined with an explanation why and detailing the amount that is required to cover the payment of the rates and services charges by 30 June 2017.
All rates repayment arrangements expire on 30 June 2017 and incur a $25 admin fee plus penalty interest at 8.45% per annum on the General Rates and 11% per annum on the Emergency Services Levy on the outstanding balance until paid in full.
A confirmation letter will be sent within 7 business days of the City receiving your request and will outline the conditions of the arrangement. If the repayment arrangement is not adhered to, the arrangement will be cancelled and the full amount will become due and payable including any accrued penalty interest.
For further information please contact Rating Services on 9405 5000.