Online forms: Request a New Bin
Congratulations on the practical completion of your new house. This request will enable you to order new bins for your property.
The City is transitioning to a three bin system that includes a new garden organics (GO) bin. Properties 400m² or larger will automatically receive a 240L GO bin with a lime-green lid. Properties smaller than 400m² can opt-in for a GO bin or remain on a two bin system where garden organic waste goes in the general waste bin.
In order to continue with lodging this request, please be advised that you must be the owner or managing agent of the property. After you place your order, the City will add a one-off establishment fee of $200.00. This will be added to your rates account and is in addition to your annual Waste Service Charge.
If you are contacting us to inform the City of a damaged or missing bin, please complete the Report a Missing or Damaged Bin online form.
Please note that this online request will be processed during business hours, Monday to Friday 8.30am – 5pm.
The City does not supply bins to commercial properties.