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Three Bin System

Three Bin System - FAQs

What's happening to my bin service in the City of Wanneroo?

Residents currently have two bins at their home – a dark green lid general waste bin and a yellow lid recycling bin.

From May 2021, the City will be rolling out a new three bin system for eligible and registered properties. This will include a new 240L lime-green lid garden organics (GO) bin.

Properties 400m² or larger will automatically receive a GO bin.

Properties smaller than 400m² can register online for a free GO bin or keep the current two bin system, where garden organics goes in the general waste bin.

All households will have their general waste bin lid changed to a red lid to meet the Australian Standard for Mobile Waste Containers (AS 4123). All households will also be given the option to swap to a smaller 140L general waste bin.

From Monday 1 March 2021: Register online for your better bin system (Registrations for bin choices are now closed)

Registration is essential if:

  • You have a property small than 400m² and would like a garden organics (GO) bin
  • You would like a smaller 140L red lid general waste bin (delivery July and August 2021)
  • You want to be notified of delivery dates by email and/or SMS.

Registrations must be completed by 5pm on Sunday 28 March 2021

Please note, only property owners and authorised agents* can register for a GO bin or smaller 140L general waste bin. Tenants are welcome to register to receive notifications of delivery dates by email and/or SMS.

*Professional property managers or where a tenant has a written agreement with the property owner to make these decisions on the owner’s behalf.

Registrations for larger recycling bins are not being accepted at this time. Following the completion of transitioning to a new three bin system in 2021, future opportunities for larger recycling bins will be communicated in the next financial year.

Registrations for bin choices are now closed

 

Why has the City opted to implement a GO bin and not a FOGO bin?

Wanneroo Council initially approved the implementation of a three bin system, which included FOGO (food organics, garden organics) material, at its July 2019 meeting. Tenders for FOGO waste processing were invited on two occasions; however, the waste management industry was not in a position to process the volume of FOGO material produced by the City of Wanneroo. As a result, Council resolved to take a staged approach that delivers a GO solution now, with a view to introduce FOGO material at a later date. The City will continue discussions regarding an optimum time for the implementation of a FOGO system and will update residents accordingly.

 

When will the new bin service start?

From 2 March 2021 Register for your better bin system at wanneroo.wa.gov.au/binchoices (registration closes 5pm on Sunday 28 March 2021). Registrations for bin choices are now closed
May and June 2021 Your general waste bin will receive a red lid. Make you sure leave it out from 6am to 6pm on your usual waste collection day.
June and July 2021 Delivery of lime-green lid (GO) bins to eligible and registered properties only.
July and August 2021 Delivery of smaller 140L red lid general waste bins to registered properties only.
The delivery dates for your property can be found at wanneroo.wa.gov.au/gotime from May, or register for email and/or SMS updates at wanneroo.wa.gov.au/binchoices

GENERAL WASTE BIN - 240L or 140L

May and June 2021

For those properties that have not registered to downsize their general waste bin to the 140L, the dark green lid on your general waste bin will be removed and replaced with a red lid. This will bring all the City's general waste bins into line with Australian standards.

Residents can register online for a smaller 140L red lid general waste bin from Monday 1 March 2021. Registrations must be completed by 5pm on Sunday 28 March 2021

140L red lid general waste bins will be delivered to registered households in July and August 2021 after the delivery of the new garden organics (GO) bin. 

GARDEN ORGANICS (GO) WASTE BIN - 240L

June and July 2021 

Properties 400m² or larger will automatically receive a GO bin with a lime-green lid. 

Smaller properties can register online for a GO bin. Registrations must be completed by 5pm on Sunday 28 March 2021.

All GO bins are free of charge. 

RECYCLING BIN - 240L or 360L

Your recycling bin will not change at this time. Future opportunities to exchange your 240L recycling bin for a 360L recycling bin will be communicated after the delivery of the new three bin system.

 

When can I start using my new bin/s?

New bins can be used immediately after delivery.

 

Will the new bin system change the days my bins are collected?

No, your current bin collection days will not change, nor will the frequency for your general waste and recycling collections.

General waste will still be collected weekly, while recycling and garden organics will be collected fortnightly on alternate weeks. 

Three Bin System collection dates

To find out which bins you should put out for your next collection, visit our Bin collections webpage.

Bin collection information

 

How can I register for the three bin system?

Registrations for bin choices are now closed

You can register online for the three bin system from Monday 1 March 2021.

Registration is essential if:

  • You have a property smaller than 400m² and would like a garden organics (GO) bin
  • You would like a smaller 140L red lid general waste bin (delivery from July 2021)
  • You want to be notified of delivery dates by email and/or SMS.

Registrations must be completed by 5pm on Sunday 28 March 2021.

Please note, only property owners and authorised agents* can register for a GO bin or smaller 140L general waste bin. Tenants are welcome to register to receive notifications of delivery dates by email and/or SMS.

*Professional property managers or where a tenant has a written agreement with the property owner to make these decisions on the owner’s behalf.

Registrations for larger recycling bins are not being accepted at this time. Following the completion of transitioning to a new three bin system in 2021, future opportunities for larger recycling bins will be communicated in the next financial year.

Registrations for bin choices are now closed

If you are building a new home that has not previously received a waste service, simply complete the Request a New Bin online form

 

Why are we changing to a new bin system?

A three bin system is an easy way for residents to actively make a positive difference to our environment. Typically, household general waste bins contain 32% garden organic waste, 23% food organic waste, 26% recyclable materials, and only 18% actual general waste.

The larger recycling bin, offered to all households in 2020, and a new bin for garden organic waste, allows residents to make better choices about how to dispose of their waste.

By improving your recycling behaviour and using the new garden organics bin you could prevent up to 140L of useful resources from going to landfill through your general waste bin.

The new bin system will allow the City to recover more resources, reduce waste to landfill and reduce the cost of waste management. The garden organic waste collected with the new GO bin will be turned into useful organic resources for use on City managed land.

 

Why are you changing my general waste bin lid?

Swapping your dark green lid for a new red lid will bring all the City of Wanneroo’s general waste bins into line with Australian Standard bin lid colours. This will make it easier for all Australians to know which bin to put things in, even if they change where they live. The old green lids will be recycled into plastic pellets to be used to make new bins.

 

Why does the City not empty recycling bins weekly?

Recycling bins are emptied fortnightly as this is the most cost-effective solution for an area as large as the City of Wanneroo. Our recycling trucks cover every suburb in the City and rotate on a fortnightly schedule. By providing residents who require more capacity with a larger 360L recycling bin, we can recover more resources while efficiently managing our operational costs.

The City rolled out 360L recycling bins to registered properties in 2020. Future opportunities for larger recycling bins will be communicated in the next financial year.

 

What will I be able to put in each bin?

Diagram showing what can be put in bins

 

The three bin system will be similar to the bin system currently in place in the City of Joondalup and the City of Stirling.

Yellow lid recycling bin 

Loose recyclable packaging materials such as clean paper (not shredded), flattened cardboard, clean aluminium and steel cans, glass, and plastic bottles and containers with the lids off. Please place plastic lids in the general waste bin, or save to donate to programs that accept these.

Lime-green lid garden organics (GO) bin 

Loose garden organic waste such as lawn clippings, small branches, leaves and flowers, tree cuttings, weeds, sticks and twigs (branches to be a metre or less in length, and a maximum of 6cm in diameter/thickness).

Red lid general waste bin

Food organics such as food waste, fruit and vegetable scraps, as well as general rubbish items including animal waste, nappies, wipes, hygiene products, tissues and paper towels, meat trays, bottle lids, bagged shredded paper and soiled paper products. Properties remaining on the two bin system can place garden organic material in their general waste bin.

For more information on which bin specific items belong in each bin, please refer to the City’s Waste Disposal A to Z guide

 

How can I work out what size bins I need?

What bin sizes

Things to consider when deciding on the best bin size combination for your household include:

  • Do you have a productive garden on a smaller property less than 400m² that requires regular or seasonal pruning? 
    If yes - we recommend opting into a gardens organic (GO) bin.
  • Do you find you never fill your current 240L general waste bin, or have a small bin storage area? 
    If yes - we recommend opting for a smaller 140L general waste bin.
  • If you occasionally fill your general waste bin, we recommend keeping your current 240L bin.
  • You don't have to wait until your bin is full before putting it out for collection. Our drivers are happy to collect half or quarter full bins as it all helps to make a positive difference to our environment.

 

Will having three bins increase the waste service charge?

All of the City’s costs to deliver waste management services to residents are included in the waste service charge which is separate from general rates. This means residents can see exactly what it costs for waste services.

Costs associated with the implementation of the new three bin system are subsidised by the State Government of Western Australia Better Bins program (administered by the Waste Authority). Cost savings are also acquired through greater material diversion from landfill. This means that residents will incur no increases to waste service charges for the three bin rollout, including if residents choose to keep their larger 240L general waste bin.

Bin size options are provided to enable residents to choose the bin size combination that best meets their home waste management needs.

Submission of the online form is considered your final bin selection. Changing your mind later will incur a service amendment fee. Change of mind amendments will only be processed after September 2021.

 

Did the City consult with the community in regards to a three bin system?

The City of Wanneroo invited residents and ratepayers to take part in a Waste Services survey from May to June 2018 to help us understand the community’s preferences for the future of waste management. 75% of respondents wanted to introduce a third bin for the disposal of organic waste.

The survey was advertised on the City’s Facebook page, website, newspaper articles, as well as newspaper and radio advertisements.

A direct mail invitation was also randomly sent to 1500 City residents inviting them to participate in an online survey.

The survey results were shared on the City’s website in August 2018 when results of the Waste Services review went to Council.

A full copy of the waste survey results is available by clicking below:

Waste Services Survey 2018

 

Will I still get a bulk greens verge collection and vouchers for the Wangara Greens Recycling Facility?

Yes. Bulk greens verge collections and tip vouchers for Wangara Greens Recycling Facility will continue to be provided. To find out when your next greens and bulk collection is, visit our Bulk Collections webpage and enter your address.

 

Our household doesn’t have much garden organic waste, do we still need to get a third bin?

Yes. The three bin system will be the new standard waste service for all households 400m² or larger. This means all properties 400m² or larger will automatically receive a 240L lime-green lid garden organics (GO) bin. Properties smaller than 400m² can register online for a free 240L lime-green lid garden organics (GO) bin.

Registrations for bin choices are now closed

We encourage you to continue to compost food waste and other organic material at home, as the new garden organic bin only accepts garden organic waste such as grass cuttings, leaves, flowers and small tree clippings.

 

I’ve seen the three bins in the City of Joondalup and the City of Stirling, is this the same thing?

Yes. The Cities of Joondalup and Stirling have also introduced a three bin system, with a lime-green bin for garden organics only.

There may be slight differences in the way the City of Wanneroo introduces and uses the new three bin system. More information about how to use all three bins correctly can be found under What can I put in my bins? 

 

What if I live in a multi-unit dwelling or Lifestyle Village?

The Owners Corporation or Body Corporate for multi-unit dwelling properties, with individual bin allocations, will have the same opportunity to register their preferred bins choices for each individual property by completing the online form (Registrations for bin choices are now closed).

Other forms of multi-unit dwellings, such as Lifestyle Villages, with individual bin allocations will be assessed for their suitability to manage a third garden organic bin by City of Wanneroo representatives. To organise an assessment please contact the City’s customer service officers on 9405 9000.

Multi-unit developments or apartment sites, with shared bin arrangements, will remain on the current two bin system and will be unable to opt-in for the garden organics bin at this time. Opting-in for smaller general waste bins is not advised for shared bin arrangements but a City of Wanneroo representative can conduct a site assessment if this is something the residents want to consider. To organise an assessment please contact the City’s customer service officers on 9405 9000.

All residents are able to complete the online form to register for delivery notifications.

 

What happens if I don’t make a selection or want to change my mind?

All property sizes will have their general waste bin lid updated to a red lid to align with Australian standards.

Properties 400m² or larger will automatically receive a new garden organics (GO) bin.

Submission of the online form is considered your final bin selection. Changing your mind later will incur a service amendment fee. Change of mind amendments will only be processed after September 2021.

Additional opportunities to change your bin sizes or opt-in for a lime-green lid garden organics bin will be communicated in the future. Please be aware future changes to your bin service may incur additional fees.

 

Someone has incorrectly submitted the form for my property. What can I do?

Please contact the City's Waste Department immediately on 9405 9000 so the situation can be investigated and resolved.

 

I will be away during the delivery and not able to put my bins out, what can I do?

General waste bins

General waste bin lids will be changed to a red lid on the usual waste collection day for your area in May and June 2021.

To assist the City during the changeover, please follow the below steps until your lid has been changed over.

On your usual waste collection day:

  • Property occupiers, please leave your general waste bin out from 6am to 6pm
  • The City will then empty your general waste bin as usual and leave it on the kerbside
  • Your new red lid will be swapped on the same day
  • You can remove your bin from the kerbside after it has been emptied and the lid swapped over.

If possible, please ask a neighbour or family/friend to assist with placing your bin out and bringing it in if you are away.

Bins MUST be returned to their storage area as soon as practical after 6pm on your usual waste collection day, to avoid congesting the pedestrian walkway. Empty bins left on the footpath after collection are frustrating for residents and a safety hazard. Bins left on the City's footpaths may force pedestrians onto the road. 

Please note: If you have registered to receive a smaller general waste bin, your lid will not be replaced. Your new 140L general waste bin will be delivered from July 2021 and your current 240L general waste bin will then be removed.

Garden organics (GO) bins

Garden organics bins will be delivered to eligible and registered properties on the usual waste collection day for your area in June and July 2021.

If possible, please ask a neighbour or family/friend to assist with bringing in the new bin for you.

Bins MUST be returned to their storage area as soon as practical after 6pm on your usual waste collection day, to avoid congesting the pedestrian walkway. Empty bins left on the footpath after collection are frustrating for residents and a safety hazard. Bins left on the City's footpaths may force pedestrians onto the road.