Standard verge
Place items on the verge, no more than 1metre back from the kerb.
Find out how to make or change a booking, what can be collected and how to place items on the verge.
Donating, repairing, recycling or selling items
Before booking a verge collection, consider other sustainable ways to dispose of unwanted items.
Visit the How to reduce your waste page to learn about donating, repairing, recycling or selling items.
About the bulk verge collection service
The bookable verge collection service is available to every residential property that pays a waste service fee.
No skip bins are provided as part of this service. Items should be placed on the verge for collection 3 days before your booked collection date. Each financial year, you can book:
- One bulk junk waste collection, up to 3m³ (3m length x 1m width x 1m height).
- One bulk green waste collection, up to 3m³ (3m length x 1m width x 1m height).
- One mattress collection, up to three items.
- One white goods collection, up to four items.
- One e-waste collection, up to six items.
The booking system allows you to select the waste type and choose the next available date for your area.
Tip!
To calculate cubic metres, measure length, width and height, then multiply the three values: L x W x H. Read the guidelines for placing items on the verge for helpful tips and collection requirements
Change or cancel a bulk verge collection
You can cancel or change a booking no less than four working days before your collection date.
To change your booking, you will need to cancel the original booking and create a new one.
After logging in through the book a collection field above, your booking will appear under ‘Open Service Requests’. Select ‘Open’, then choose ‘Cancel booking’.
Items that are accepted
See below for accepted and not accepted items for each collection type. For items not accepted, visit Recycle Right to find your nearest drop-off location. Visit the How to reduce your waste page to learn about donating, repairing, recycling or selling items. Read the full terms and conditions.
Accepted
- Furniture (no glass).
- Couches and bedframes.
- Bicycles and scooters (non-electric only)
- Toys (non-electric or batteries removed).
- Carpet and linoleum.
- Fencing materials (wood and steel only).
- Wood (not garden waste).
- Wire.
- Gates.
- Barbecues (with gas bottles removed – these must be taken to a drop off facility separately).
Note: Items must be no longer than 1.5m.
Not accepted
- Vehicles, car bodies and car parts.
- Tyres.
- Batteries.
- Asbestos products.
- Flammable liquids.
- Building materials.
- Bricks, rubble and concrete.
- Glass panels.
- Gas bottles.
- Super six or fibre cement sheets.
- Hazardous materials.
- Green waste.
Accepted
- Mattresses (all sizes).
- Bed base (only as part of a mattress collection).
Not accepted
- Headboards.
- Bedframes.
- Bunk beds.
Accepted
- Fridges and freezers (doors removed or taped closed).
- Washing machines and dryers (doors removed or taped closed).
- Ovens and freestanding cookers.
- Dishwashers.
- Heaters.
- Hot water systems.
- Microwaves and air fryers.
- Rangehoods.
- Air conditioners.
Not accepted
- Items containing food or waste.
- Large commercial items.
- Any other items.
Accepted
- Desktop computers.
- Monitors.
- Desktop printer/scanner.
- Routers.
- Televisions.
- Large electronic exercise equipment.
- Electronic musical equipment.
- Vacuums (battery removed if not a wall plug in model).
- Electric lawn mower (battery removed).
- E-bike or E-scooter (battery removed).
Small e-waste items can be dropped off at a waste facility for free recovery, such as:
- Laptops and tablets.
- Computer accessories.
- Mobile phones.
- Toasters and sandwich makers.
- Kettles or coffee machines.
- Removable batteries and chargers (from toys, garden/ power tools, other e-devices).
Accepted
- Organic garden waste.
- Tree branches.
- Twigs.
- Note: Items larger than 1.5m long or wider than 30cm will not be collected.
Not accepted
- Chemically treated or painted timber.
- Large tree stumps (must be cut into smaller pieces).
- Rocks, bricks and rubble.
- Dirt, soil or sand.
- Flowerpots and garden hoses.
- Lawn, lawn clippings or raked leaves.
- Bagged or boxed items.
- Junk waste.
Guidelines for placing items on the verge
To help ensure a smooth collection, please follow these guidelines:
- Make a booking before placing any items out for collection.
- Items can be placed on your verge up to three days before your booked collection date.
- Place all items out by 6am on your collection day.
- Do not lean items against fences, walls or other structures.
- Keep items at least one metre away from sprinklers, water meters, power domes, poles and other obstructions.
- Avoid blocking the footpath, bin service area or motorists’ line of sight.
- If you have multiple collections booked in the same week, separate items into clearly different piles at least 1m apart.
Standard verge – multiple collections
Separate items into clearly different piles at least 1m apart.
Laneways
Avoid blocking the footpath, bin service area or motorists’ line of sight.
Multi unit complex - Strata managers booking form
This form must be completed by an authorised strata manager/officer/representative or body corporate, to organise collections for multi unit complexes with 20 or more units only.
Frequently asked questions
As different types of bulk waste are collected by different trucks, bulk waste must be separated by type and placed on your verge at least 1m apart. If items are not eligible for collection, a non-compliance card will be issued explaining how to properly dispose of these items. If a non-compliance card was not left, please contact the City on (08) 9405 5000.
Please prepare whitegoods such as fridges, freezers, washing machines and dishwashers before they are placed on the verge.
All items should not contain food or other waste.
For safety, doors should be either removed or securely taped shut.
Contaminated or unsecured whitegoods will not be collected. Clean and secure whitegoods will ensure the safety of collection crews.
At this stage, extra verge collections or increased volume beyond your annual allocation are not available.
If you have extra bulky waste, we encourage you to consider donating or rehoming usable items.
Please note that unused collections do not carry over into the next financial year.
Please contact the City on (08) 9405 5000.
The waste service fee is linked to the property, not the person who pays the rates. This means everyone living at the property, including tenants, can use the City’s waste services.
These services include:
Kerbside bin collections.
Bookable verge collections.
Public bins in parks and coastal areas.
This approach makes recycling and waste disposal easy and helps reduce illegal dumping and littering. It keeps our community cleaner and more sustainable.
Tenants do not need the property owner’s permission to use these services. They are entitled to use them while they live at the property.
