Find support services and assistance for people with disability, their families and carers.
Support services
We understand that caring for someone, or living with a disability yourself, often means navigating a lot of information and services. The organisations and programs below offer practical support, guidance and trusted information for people with disability, their families and carers. Whether you’re looking for daily living assistance, NDIS guidance, emotional support or aged care options, these services can help you find the right pathway.
The Disability Gateway is a national service that helps people with disability, their families and carers find trusted information and support across Australia.
It provides a single entry point for assistance across:
Health.
Housing.
Transport.
Employment.
Everyday living.
Local and national services.
You can browse information online or get help with referrals.
Carer Gateway is a free Australian Government initiative that helps carers access practical, emotional and financial support.
Services may include:
Counselling.
Peer support.
Respite care.
Home help.
Equipment.
Emergency support.
Carer Gateway staff can talk through your situation and help you find the right support in your area.
Carers WA provides local support for carers through Carer Gateway, offering services designed to make caring more manageable and to support carers’ wellbeing. Assistance is available in person, online and over the phone.
Support may include:
Peer support groups where carers can share experiences and connect with others.
One-on-one carer coaching to explore goals and balance caring responsibilities.
Counselling delivered by qualified, accredited counsellors.
Tailored support packages to assist with education, employment or practical needs.
Emergency respite for unexpected situations that temporarily prevent a carer from providing care.
Online courses, self-guided coaching and community forums.
The NDIS supports people under 65 with a permanent and significant disability. It provides funding for services and supports that help people achieve their goals, increase independence and improve quality of life.
Through the NDIS you can:
Check your eligibility.
Apply to become a participant.
Access a personal funding package.
Learn about service providers.
Get guidance for planning meetings.
Developed by Brightwater, the NDIS Toolkit is a practical, easy-to-use resource for individuals, families, carers, guardians and support professionals.
It can help you:
Understand NDIS eligibility.
Prepare for planning meetings.
Clarify roles and responsibilities.
Learn what can be funded.
Navigate complex support needs.
Find someone who can help you with applications.
If you are over 65 (or 50+ for Aboriginal and Torres Strait Islander people) and need help to continue living at home, Australian Government funded aged care services may be available.
Through My Aged Care, you can:
Learn about available support.
Check your eligibility.
Arrange an assessment.
Access home care, personal care and support services.
Community transport bus hire
The City provides three small commuter buses for hire to support local community activities and services. Buses available:
Two 12-seater buses (driver plus 11 passengers).
One 8-seater bus (driver plus 7 passengers), fitted with a wheelchair hoist.
It is recommended to contact the City to find out the availability of the buses before completing the application form. To check availability email communitytransport@wanneroo.wa.gov.au
To apply:
- Download and complete the application form (PDF). The application form must be submitted at least 14 days before the booking date. Fees and a bond apply – see below.
- Return the completed form via email to communitytransport@wanneroo.wa.gov.au.
The Community Transport Bus can be hired for a half day (up to 5 hours) or full day (over 5 hours).
Fees and bonds apply as per the City annual fees and charges schedule.
For further information or to enquire about hire email communitytransport@wanneroo.wa.go.au
- Applicants must be over 18 years of age.
Hirers must supply their own driver – all buses can be driven with a C class driver’s licence (P plate drivers are not permitted).
Proof of a qualified driver must be provided before approval is given.
Insurance details should be supplied with the application.
Bond and booking fees must be paid in full before keys can be collected.
Applicants are responsible for reading the Terms and Conditions of Hire to ensure all information is completed correctly. The full terms and conditions and policy are provided below.
