Many people experience financial hardship, housing stress or homelessness at some point in their lives. This page provides information about local support available in the City of Wanneroo, as well as trusted services and websites that can help you find housing, food, financial assistance, legal advice and safety support for yourself or others.
Assistance options
The following services are available 24 hours a day for crisis support.
Kids Helpline (for children and youth aged 5–25): Free, confidential counselling for children and young people.
Visit the Kids Helpline website or
Call 1800 55 1800
Lifeline: Confidential emotional crisis support and suicide prevention
Visit the Lifeline website or
Call 13 11 14
Mental Health Emergency Response Line (MHERL): Urgent mental health crisis support for people in Western Australia, including families and carers.
Visit the MHERL website or
Call 1300 555 788
Suicide Call Back Service: Counselling and support for people experiencing suicidal distress, or those supporting someone at risk.
Visit the Suicide Call back Service website or
Call 1300 659 467
MensLine Australia: Support for men experiencing relationship or personal challenges.
Visit the MensLine Australia website or
Call 1300 789 978
1800RESPECT: Family, domestic and sexual violence counselling and support.
Visit the 1800RESPECT website or
Call 1800 737 732.
Sexual Assault Resource Centre (SARC): Medical care, counselling and support following sexual assault.
Visit the SARC website or
Call 1800 199 888
QLife: Support for LGBTIQA+ wellbeing, identity and relationships.
Visit the Qlife website or
Call 1800 184 527
Crisis Care: Immediate support for people experiencing family and domestic violence or homelessness.
EntryPoint Perth: Assessment and referrals to crisis and short-term accommodation services.
Youth Futures: Crisis accommodation, transitional housing and support for young people, including teenage parents.
Public Housing: Department of Housing and Works: Provides rental accommodation to eligible households across Western Australia. You may be placed on the public housing waiting list if you meet the eligibility criteria.
Short-term options may include hotels, motels, hostels, caravan parks, house sharing or house sitting. Availability varies and can be explored through online searches and service directories listed below.
The following local organisations provide free or low-cost food, hampers or meals. Please visit the websites to find out more as some may require a referral or registration.
Girrawheen and Marangaroo
Wangara
Merriwa and Yanchep
You can also search WAConnect or Ask Izzy for food relief services near you.
Financial wellbeing
Free and confidential support is available to help with budgeting, debt stress and hardship.
Financial Counsellors Association – Find a financial counsellor
Tenancy and legal advice
Legal Aid WA – virtual office at Clarkson Library (Thursdays)
Encompass Legal and Community Services: A not for profit legal service supporting you and your rights.
Circle Green Community Legal: Helping renters to resolve their tenancy problems.
Consumer Protection: Private housing tenancy (renting) support services
If you or someone else is at risk of violence, call 000.
Support services include:
Escabags (emergency support bags) are available at City libraries and the Hepburn Centre.
Support for people sleeping rough
The Wanneroo Engagement and Assessment Team (WEAT), delivered by The Salvation Army, supports people sleeping rough within the City. Support may include assessment, advocacy, essential items and help exploring accommodation options.
Libraries and community access points
City libraries and community centres can provide information, referral support and access to services, including Escabags and printed resources.
The Cities of Wanneroo and Joondalup have produced the following booklet:
Homelessness and Hardship Booklet (PDF)
These trusted websites provide up-to-date information about housing, food, financial help, health and safety services.
Helping someone experiencing homelessness
If you are concerned about someone:
If the person is on public land, contact the City.
If the person is on private property, notify the landowner and consider contacting local outreach services.
If there are safety concerns or illegal activity, contact 000 or 131 444.
If appropriate, you may offer information about local support services or direct them to the information provided on this web page.
Regional Homelessness Plan
The City of Wanneroo, in partnership with the City of Joondalup, delivers a joint Regional Homelessness Plan that strengthens regional coordination and collaboration in responding to homelessness. By bringing together government agencies, service providers, community organisations and people with lived experience of homelessness, the Plan supports place-based, and evidence-informed responses that reflect local priorities and contributing to meaningful long-term outcomes.
Guided by the vision that “Everyone in our region has a safe home and the support to keep it”, the Plan:
- Sets a shared direction for the next five years.
- Strengthens the region’s collective voice.
- Improves coordination, data sharing and service integration to support earlier and more effective responses.
- Promotes person-centred approaches
- Positions the region to advocate for the resources and system improvements it needs.
Joondalup Wanneroo Ending Homelessness Group
The Joondalup Wanneroo Ending Homelessness Group (JWEHG) is a cross-sector partnership that brings together community organisations, government agencies and service providers that have a role in homelessness prevention and/or response across both Cities.
JWEHG helps connect local priorities with regional and state-level discussions. Through its diverse membership, the group contributes valuable sector expertise, local intelligence and lived experience perspectives that help inform planning, advocacy and service coordination.
The City of Wanneroo is a key member of the JWEHG and provide administrative support for the group.
Regional Homelessness Plan Stakeholder Workshop 2026
Homelessness Project - Ranger Craig
Addressing homelessness takes a coordinated community effort. Hear from Ranger Craig about the challenges faced by people experiencing homelessness and how partnerships, understanding and practical support can help create positive change.
Homelessness Project - Bobby's Story
Behind every statistic is a person with a unique story. Bobby’s experience highlights the importance of coordinated support, community connection and the role partnerships can play in improving outcomes.
Homelessness Project - Marc's story
Marc’s experience reflects the importance of coordinated, compassionate support. After redundancy led to a series of personal setbacks, including family breakdown and increased instability, Marc found himself feeling broken and sleeping rough. Today, Marc volunteers at The Spiers Centre and shares his story about what stability means to him now.
