Learn about the City’s commitment to supporting a multicultural community, and the services and resources available to help people from diverse cultural and language backgrounds access information and participate in community life.
Our commitment to a multicultural community
The City of Wanneroo recognises the value of cultural diversity and works to support an inclusive community where everyone feels they belong.
Almost half of the City’s residents were born overseas. This diversity enriches community life and contributes to a strong, connected and vibrant City.
The City’s approach to multicultural communities aligns with Australian and Western Australian Government policy and legislation (see below).
Government multicultural policy and legislation
The Australian Government’s multicultural approach is guided by the Multicultural Access and Equity Policy, which ensures government programs and services are fair, accessible and responsive to people from culturally and linguistically diverse backgrounds. Visit the Department of Home Affairs for more information about Multicultural Access and Equity.
At a State level, multicultural communities are supported through:
Western Australian Charter of Multiculturalism: Promotes equality, mutual respect and the right of all people to express and maintain their cultural heritage.
WA Multicultural Policy Framework: Provides direction for government agencies to deliver inclusive services and support community participation.
The WA Government is also considering the development of a Western Australian Multicultural Act, which would provide a formal legislative framework to support and promote multiculturalism across the State. To find out more visit the Office of Multicultural Interests – Development of WA Multicultural Act.
Language support and interpreting services
If you do not speak or read English and need help accessing City of Wanneroo services, free interpreting support is available.
Translating and Interpreting Service (TIS National) provides free phone interpreting for non-English speaking residents and ratepayers when contacting the City of Wanneroo.
This service is available 24 hours a day, 7 days a week.
To use the service 131 450 and ask the interpreter to contact City of Wanneroo Customer Service on (08) 9405 5000.
Cultural awareness and inclusion resources
Understanding and respecting cultural differences helps build stronger, more inclusive communities. The resources below support learning, awareness and participation.
Australian Government – Calendar of Cultural Dates: Provides information on nationally recognised cultural and religious dates. Recognising these occasions can help community groups and organisations create inclusive activities and events.
Western Australian Government – Office of Multicultural Interests (OMI): OMI develops strategies that include everyone – culturally diverse communities, the wider community, business and industry groups, government and non-government agencies – to help develop a society that values and maximises the benefits of its cultural diversity.
Australian Government – Multicultural Australia: Offers information, resources and policy guidance on Australia’s multicultural society, including settlement, participation and inclusion.
- Reconciliation Australia: Provides information and resources to support understanding, respect and reconciliation with Aboriginal and Torres Strait Islander peoples. This includes guidance on cultural awareness, inclusion and respectful engagement.
Multicultural Advisory Group
The City’s Multicultural Advisory Group provides lived‑experience advice to help staff understand and address the needs, concerns, and aspirations of its diverse communities. View Multicultural Advisory Group.
