Find out how to report an abandoned vehicle and what to do if your vehicle has been impounded.
Most vehicles reported as abandoned are found to be parking matters rather than abandoned vehicles. Our Ranger team will initially assess all reports as a parking matter and provide education or take appropriate compliance action. If a ranger determines that a vehicle is abandoned, arrangements may be made for its removal. Please note that unless the vehicle is causing an immediate safety threat, the vehicle may remain in place for a number of weeks whilst we work with the owner. To report a parking issue such as a vehicle parked on a footpath, against the flow of traffic or within 10 metres of an intersection please call the City so an officer attendance can be allocated promptly.
How to report an abandoned vehicle
If you see a vehicle that appears abandoned or is causing an obstruction, contact City Rangers. You can report an abandoned vehicle:
- Phone: Call (08) 9405 5000
An officer will attend, assess the situation and determine whether the vehicle should be moved or impounded.
How to collect an impounded vehicle
Vehicles that have been abandoned and removed by the City of Wanneroo require Towage and Impound fees to be paid to the City for release.
To collect an impounded vehicle:
- To check if your vehicle has been impounded, contact the City Rangers on (08) 9405 5000. You will then receive a lot number for vehicle collection.
- Vehicles can be collected, by appointment only, by contacting Nationwide on 13 48 69 and an email will be provided with fee charges.
- Fees can be paid online via form link below or direct at the City’s Civic Centre, fees are provided by the city’s Towing contractor Nationwide
- Proof of ownership (registration papers) and photo ID will need to be provided on payment
- A copy of the receipt will be required when collecting the vehicle from Nationwide.Call Nationwide after payment to arrange collection of the vehicle. Please note that may be a turnaround of up to 24 hours for this.
- All vehicles must be conveyed/towed from Nationwide at the cost of the owner. There are no exceptions.
In the event of a vehicle not being claimed by the owner within two months of impounding, the City may arrange for their disposal by public auction or tender.
Use this form to make payment for the collection of your vehicle.
Supporting documentation
Before starting this form please ensure you have the following documentation at hand to complete this form
- Proof of ownership (registration papers).
- ID.
- Arranged date of collection with Nationwide.
- Vehicle lot number and date it was impounded.
All related fees will need to be to the City:
- Impound fee: $489.50 (fees for vehicles larger than a standard vehicle may differ).
- Storage fee per day: $24.20 for a standard vehicle. For towage and impound fees on larger vehicles, please contact Nationwide.
Unclaimed vehicles
If a vehicle is not collected within two months, the City may dispose of it by public auction or tender.
