Abandoned shopping trolleys can block paths and roads, damage property and end up in local waterways. Find out how to report them and who is responsible for collecting them.
How to report abandoned trolleys
For the fastest collection, report trolleys directly to the store responsible. Dedicated retrieval services respond more quickly than the City. Reporting via the dedicated channels also helps retailers understand the scale of the issue and assist in allocating the necessary resources.
Report through Coles:
Phone 1800 TROLLEY (1800 876 553).
Report to Trolley Tracker:
Phone 1800 641 497 (7 days, 8am to 6pm AEST).
Trolley Tracker app (Google Play / App Store).
Reports in WA go into a monthly $1,000 prize draw.
To report an abandoned trolley please call 1300 554 777.
Report directly to the nearest IGA store. Contact IGA.
To report an abandoned trolley call 1300 633 423.
You can report an abandoned trolley at any time by calling 1800 163 900. Reported trolleys will be collected within 24 hours.
