; Compliments, feedback and complaints - City of Wanneroo

City phones down due to power outage

There is currently a power outage affecting areas of Wanneroo, Sinagra, Wangara, and Hocking. This is affecting inbound calls reaching us. Alternative ways of contacting the City


Compliments, feedback and complaints

At the City of Wanneroo we aim to provide excellent service and deliver a high-quality experience during every connection you have with us. Whether it be in-person, over the phone or across our digital channels, we adopt a ‘Customer First’ approach as outlined in our Customer Service Commitment

As we strive high-quality customer service, we encourage you to let us know when we’re doing well or on where you think we could improve.

There are many ways you can send feedback, a compliment or lodge a complaint with the City including:

Feedback form

Compliment form

Complaint form