Membership

If you are not finished with your items by their due date, they will automatically be renewed for a further 21 days up to 5 times (unless they have been requested by another patron).

The membership dashboard on the library catalogue lets you manage your library account, including viewing your current loans and reservations and updating your personal details. 

You can log in to the dashboard with your borrower ID (the barcode number on your library card) or username and password. 

If you do not know your password, click Log in in the top right-hand corner and select Forgot your password?

You can reset your password by entering your borrower ID or your username and surname. If you do not know these details, you can also reset your password using your name and email address.

A password reset link will be sent to your registered email address. If you need to check or update your email address, contact your local library for assistance.

Library catalogue

You can reserve items from any of our libraries to collect from a selected branch. When your reservation is ready to pick up, you will receive a notification by email. Reservations are held for 10 days. 

To place a reservation online, log in to the library catalogue and follow these steps:

1.  Search for the title
Use the search bar or the advanced search option to find the item you want.

2.  Select Place reservation
If the title is available, click Place reservation.
This option is only available for physical items. eBooks and eAudiobooks must be reserved directly through the relevant platform, such as Libby or BorrowBox. You can reserve eResources on the app but not the website.

3. Confirm your pickup location
Your default pickup location will be the branch you registered your membership with.
Select Change location if you would like to choose a different branch.

4. Choose which copy to reserve
Select one of the following options:

• Any copy from any location.

• Any copy from a specific location.

• A specific copy.

5. Choose when the reservation starts (optional)
If you want the reservation to start at a later date, enter that date. Leave this blank for an immediate reservation.

6. Set an expiry date (optional)
The expiry date will default to 3 months. This means the reservation will be cancelled if it is not filled within that time.

You can change this to 1, 2, 4, 6 or 9 months, 1 year, 2 years, no expiry, or enter a specific date.
Select No expiry if you want the reservation to remain active until it is filled.

7. Submit your reservation
Select Continue to finalise your reservation.

8. Check your reservation status
If successful, you will see a confirmation showing your current position in the waiting list.

If the item isn’t in our catalogue, you can place a request for purchase and we will consider adding it to the collection.

Request online

• To borrow physical items in one of our branches you must present your library membership card. All of our eResources are available on our website.

• Items may be returned to any branch of the Library. After hours chutes are available at the Dordaak Kepup, Wanneroo and Clarkson branches. Items left in the chute after hours are regarded as having been returned on the next open day.

• Membership may be suspended if you have overdue items.

• A reservation and/or inter-library loan service is available for those items which are on loan, available at another branch or at another library service. You can place your own reservations for most items via the public access catalogues at our branches, on our City of Wanneroo Libraries App or through the City of Wanneroo Library's website.

• If you change your address or name please notify us immediately.

• Please report lost cards to the library immediately.

• The City of Wanneroo Libraries also abide by the Library Board of Western Australia Act 1951 and the Library Board (Registered Public Libraries) Regulations 1985.

• Our Conditions of Use for public PC's, printing and Wi-Fi is available below

Libraries Conditions of Use (PDF)