If you are unable to pay your rates in full or in instalments you can apply to the City for a payment arrangement. The outstanding balance can be paid by making regular payments weekly, fortnightly, monthly or bimonthly.
In order for the City to accept this arrangement, the regular payments must cover the amount of the rates and service charges levied for the year, including rates arrears by the end of the current financial year (30 June). Other conditions may apply.
Payment arrangements incur a $30 admin fee, plus late payment interest at 5% per annum on the General Rates, and late payment interest of 7% per annum on the Emergency Services Levy, which will accrue over the arrangement period until paid in full.
Missed or late payments will result in this payment arrangement being cancelled, and further debt recovery action may be taken.
A confirmation letter will be emailed within 14 business days if your arrangement is accepted by the City. If your arrangement is not able to be accepted, the City will be in contact with you to advise you of your options.
Rates Payment Arrangement online form
For further information please contact Rating Services on 9405 5000.