If you are experiencing financial hardship, you can apply for assistance with your rates account. Find out about eligibility and how to apply.
Eligibility and assessment
To be eligible, you need to show that you are experiencing financial hardship.
Our Rating Services team assesses each application individually. They may contact you to discuss your situation and payment options. The assessment process can take some time, and our Rating Services team will contact you with the outcome.
While your application is being assessed, any debt recovery action on your account will be paused. Assessment can take up to four weeks.
How to apply
To apply, ensure you read and agree to the declaration below and then proceed to complete the online form.
Declaration
By completing this form, you are declaring that:
I am/We are experiencing financial hardship.
I am/We are not bankrupt or subject to a bankruptcy petition.
I/We will advise the City of Wanneroo if there is any change to my/our financial circumstances.
I am/We are not in receipt of Workers Compensation payments because of an injury.
I am/We are not in receipt of payments from an Insurance Company or Superannuation Fund in relation to illness or injury.
