Receive your rates notice in a convenient electronic form and help the environment. Find out how to register for eRates. 

Switch to eRates: get your rates notice by email

Receive your rates notice, instalment reminders and final notices electronically.

Benefits of eRates

By choosing eRates, you will:

  • Receive your rates notice, instalment reminders and final notices by email.
  • Use less paper and plastic, reducing the impact on trees, water, greenhouse gas emissions and landfill.

Note: Other rates letters will still be posted, so make sure your postal and residential addresses are up to date.

Before you register

You can register for eRates if:

  • You're the owner or registered agent for the property, and
  • A rates notice has been issued in your name. If you've recently bought a property, wait until you receive your first rates notice.

When you register:

  • Use the assessment number from your rates notice.
  • Enter the name of one owner only, as it appears on your rates notice, for example Mr Sam Sample or Sally Sample.
  • Complete a separate registration for each property.

Good to know:

  • Each notice can only go to one email address. If more than one owner registers, notices go to the last person who registered.
  • Registrations close 21 days before each rates or instalment notice is issued. If yours isn't processed in time, you'll receive that notice by post.