Receive your rates notice in a convenient electronic form and help the environment. Find out how to register for eRates.
Benefits of eRates
By choosing eRates, you will:
- Receive your rates notice, instalment reminders and final notices by email.
- Use less paper and plastic, reducing the impact on trees, water, greenhouse gas emissions and landfill.
Note: Other rates letters will still be posted, so make sure your postal and residential addresses are up to date.
Before you register
You can register for eRates if:
- You're the owner or registered agent for the property, and
- A rates notice has been issued in your name. If you've recently bought a property, wait until you receive your first rates notice.
When you register:
- Use the assessment number from your rates notice.
- Enter the name of one owner only, as it appears on your rates notice, for example Mr Sam Sample or Sally Sample.
- Complete a separate registration for each property.
Good to know:
- Each notice can only go to one email address. If more than one owner registers, notices go to the last person who registered.
- Registrations close 21 days before each rates or instalment notice is issued. If yours isn't processed in time, you'll receive that notice by post.


