; Compliments, feedback and complaints - City of Wanneroo
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City phones down due to power outage

There is currently a power outage affecting areas of Wanneroo, Sinagra, Wangara, and Hocking. This is affecting inbound calls reaching us. Alternative ways of contacting the City

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Compliments, feedback and complaints

At the City of Wanneroo we aim to provide excellent service and deliver a high-quality experience during every connection you have with us. Whether it be in-person, over the phone or across our digital channels, we adopt a ‘Customer First’ approach as outlined in our Customer Service Commitment

As we strive high-quality customer service, we encourage you to let us know when we’re doing well or on where you think we could improve.

There are many ways you can send feedback, a compliment or lodge a complaint with the City including:

Feedback form

Compliment form

Complaint form