Contact us
Keeping our community safe and healthy remains our priority, so please bear with us as we have reduced in-person services at some locations to cope with higher COVID caseloads in Western Australia.
| General enquiries |
Phone: (08) 9405 5000 After hours: 1300 138 393 Postal address: City of Wanneroo, Locked Bag 1, Wanneroo WA 6946 |
|
City of Wanneroo Civic Centre |
23 Dundebar Road, Wanneroo WA 6065 |
| Clarkson Library |
Corner of Ebb Way and Ocean Keys Boulevard, Clarkson WA 6030 Phone: (08) 9407 1600 |
| Yanchep Two Rocks Access Centre |
128 Yanchep Beach Road, Yanchep WA 6035 - located above the Y Hub co-working space. Monday // 8:30am to 12pm and 12:45pm to 4pm
Tuesday and Thursday // 8:30am to 4pm
|
| Community facilities |
Buckingham House: (08) 9405 5920 Cockman House: (08) 9405 5920 Girrawheen Library: (08) 9342 8844 Kingsway Indoor Stadium: (08) 9408 1920 Wanneroo Aquamotion: (08) 9405 5999 Wanneroo Library: (08) 9405 5940 Wanneroo Museum: (08) 9405 5920 Yanchep/Two Rocks Library: (08) 9561 1110 |
| National Relay Service |
An Australian Government phone solution for people who are deaf or have a hearing or speech impairment. |
| The Translating and Interpreting Service (TIS) |
An Australian Government translating and interpreting service for people who do not speak English and for the English speakers who need to communicate with them. |
| Media enquiries |
Email: media.enquiries@wanneroo.wa.gov.au |
The below documents outline our 'Customer First' approach to putting our customers at the heart of everything we do. If you want to let us know what we are doing well or where you think we could improve, please lodge a compliment, feedback or complaint.
Our Customer Service Commitment
Our Customer Service Commitment outlines the standards of service you can expect to receive from us, each and every time you connect with the City, whether it's over the phone, in-person or online.
Customer First Strategy 2021-2026
The Customer First Strategy outlines the City's approach to how we define good customer service and the action we're taking to continually improve on the customer experience over the next five years.