Keeping our community safe and healthy remains our priority, so please bear with us as we have reduced in-person services at some locations to cope with higher COVID caseloads in Western Australia.
Phone: (08) 9405 5000
After hours: 1300 138 393
Postal address: City of Wanneroo, Locked Bag 1, Wanneroo WA 6946
City of Wanneroo Civic Centre
23 Dundebar Road, Wanneroo WA 6065
Corner of Ebb Way and Ocean Keys Boulevard, Clarkson WA 6030
Phone: (08) 9407 1600
|Yanchep Two Rocks Access Centre||
128 Yanchep Beach Road, Yanchep WA 6035 - located above the Y Hub co-working space.
Monday // 8:30am to 12pm and 12:45pm to 4pm
Tuesday and Thursday // 8:30am to 4pm
Buckingham House: (08) 9405 5920
Cockman House: (08) 9405 5920
Girrawheen Library: (08) 9342 8844
Kingsway Indoor Stadium: (08) 9408 1920
Wanneroo Aquamotion: (08) 9405 5999
Wanneroo Library: (08) 9405 5940
Wanneroo Museum: (08) 9405 5920
Yanchep/Two Rocks Library: (08) 9561 1110
|National Relay Service
An Australian Government phone solution for people who are deaf or have a hearing or speech impairment.
|The Translating and Interpreting Service (TIS)
An Australian Government translating and interpreting service for people who do not speak English and for the English speakers who need to communicate with them.
The below documents outline our 'Customer First' approach to putting our customers at the heart of everything we do. If you want to let us know what we are doing well or where you think we could improve, please lodge a compliment, feedback or complaint.
Our Customer Service Commitment
Our Customer Service Commitment outlines the standards of service you can expect to receive from us, each and every time you connect with the City, whether it's over the phone, in-person or online.
Customer First Strategy 2021-2026
The Customer First Strategy outlines the City's approach to how we define good customer service and the action we're taking to continually improve on the customer experience over the next five years.