; Contact us - City of Wanneroo

Contact us

General enquiries

Phone: (08) 9405 5000

After hours: 1300 138 393

Postal address: City of Wanneroo, Locked Bag 1, Wanneroo WA 6946

City of Wanneroo Civic Centre

23 Dundebar Road, Wanneroo WA 6065
Monday to Friday // 8:30am to 5pm

Clarkson Library

Corner of Ebb Way and Ocean Keys Boulevard, Clarkson WA 6030
Monday to Friday // 9am to 12pm and 12.45pm to 5pm

Phone: (08) 9407 1600

Yanchep Two Rocks Access Centre

Yanchep Community Centre, 7 Lagoon Drive, Yanchep WA 6035

Mondays and Tuesdays // 8:30am to 4pm

  • General enquiries and online assistance with City applications and payments, such as animal registrations, rates, infringements and facility bookings.

Web: Yanchep Two Rocks Access Centre

Community facilities

Buckingham House: (08) 9405 5920

Cockman House: (08) 9405 5920

Girrawheen Library: (08) 9342 8844

Kingsway Indoor Stadium: (08) 9408 1920

Wanneroo Aquamotion: (08) 9405 5999

Wanneroo Library: (08) 9405 5940

Wanneroo Museum: (08) 9405 5920

Yanchep/Two Rocks Library: (08) 9561 1110

National Relay Service

An Australian Government phone solution for people who are deaf or have a hearing or speech impairment. 

Access the National Relay Service.

The Translating and Interpreting Service (TIS)

An Australian Government translating and interpreting service for people who do not speak English and for the English speakers who need to communicate with them.

Access The Translating and Interpreting Service (TIS)

Media enquiries

Email: media.enquiries@wanneroo.wa.gov.au
Phone: (08) 9405 5849
Mobile: 0408 607 522

Visit our media centre for our latest news

The below documents outline our 'Customer First' approach to putting our customers at the heart of everything we do. If you want to let us know what we are doing well or where you think we could improve, please lodge a compliment, feedback or complaint.

Our Customer Service Commitment

Our Customer Service Commitment outlines the standards of service you can expect to receive from us, each and every time you connect with the City, whether it's over the phone, in-person or online.

Further information

Customer First Strategy 2021-2026

The Customer First Strategy outlines the City's approach to how we define good customer service and the action we're taking to continually improve on the customer experience over the next five years.

Further information

Civic Centre location