Online forms: Rates payment arrangement application
If you are unable to pay your rates in full or in instalments you can apply to the City for a payment arrangement. The outstanding balance can be paid by making regular payments weekly, fortnightly or monthly.
In order for the City to accept this arrangement, the regular payments must cover the amount of the rates and service charges levied for the year, including rates arrears by the end of the current financial year (30 June).
All payment arrangements incur a $30 admin fee plus penalty interest at 8.45% per annum on the General Rates and 11% per annum on the Emergency Services Levy on the outstanding balance until paid in full.
A confirmation letter will be sent within 14 business days of the City receiving your request and will outline the conditions of the arrangement. If the payment arrangement is not adhered to, the arrangement will be cancelled and the full amount will become due and payable including any accrued penalty interest.
For further information please contact Rating Services on 9405 5000.