COVID-19 recovery information and updates
With the recent announcement of the State Government's four-phase COVID-19 Roadmap to Recovery, the City will reopen some of its community services and facilities on Tuesday 19 May 2020. Click here to find out more
Online forms: Rates payment arrangement application
If you are unable to pay your rates in full or in instalments you can apply to the City for a payment arrangement. The outstanding balance can be paid by making regular payments weekly, fortnightly or monthly..
In order for the City to accept this arrangement, the regular payments must cover the amount of the rates and service charges levied for the year, including rates arrears by the end of the current financial year (30 June). Other conditions may apply.
All payment arrangements incur a penalty interest at 8.45% per annum on the General Rates and 11% per annum on the Emergency Services Levy on the outstanding balance until paid in full.
A confirmation letter will be sent within 14 business days if your arrangement is accepted by the City. If the payment arrangement is not adhered to, the arrangement will be cancelled and the full amount will become due and payable including any accrued penalty interest. If your arrangement is not able to be accepted, the City will be in contact with you to advise you of your options.
Please note: If your account is currently with CS Legal for debt recovery, you are required to contact CS Legal directly on (08) 9476 4466 to set up a payment arrangement with them. The City cannot enter into a payment arrangement with you while your account is with CS Legal
For further information please contact Rating Services on 9405 5000.