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Rates information

Rates Frequently Asked Questions

General queries

When will I receive my Annual Rates Notice?

What do my rates pay for?

How are rates calculated?

Do I pay GST on my rates assessment?

Why are pool inspection fees charged?

How is the Emergency Services Levy (ESL) calculated?

Can I get a copy of my Rates Notice? 

Payment queries

How do I pay online?

Can I make a payment arrangement?

I've lodged an objection to my rates and have received a final notice. Do I have to pay?

I'm a pensioner, should my rates be discounted?

I can't afford to pay my rates. What can I do?

What happens if I don’t pay my rates?

Change of details

What if I change address?

What if the property changes ownership?