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Bookable verge collections

Bookings will open 4 June 2024, with collections starting in July 2024.

The City is moving to a new flexible service for verge collections including bulk junk and green waste collections.

Bookable verge collections provide every residential property paying a waste service fee one collection of each of the following each financial year:

  • 1 x bulk junk waste, up to 3m³
  • 1 x bulk green waste, up to 3m³
  • 1 x mattresses, up to 3 items 
  • 1 x white goods, up to 4 items 
  • 1 x e-waste (electronic), up to 6 items 

As they are collected by different trucks, different types of waste must be separated and placed loose on your verge (not in a skip bin or bagged). All bookings are subject to availability, only booked collections will result in items being collected.

Frequently asked questions

The new booking process

What is the bookable verge collections service?

The City is transitioning to a new way of collecting bulk junk and green waste from June 2024. 

The new service will see the City move to a bookable model. Residents will have the option to book their bulk waste collection(s) online or over the phone, at a time convenient for them. 

Residents will be entitled to one collection of each of the following waste types each financial year.

Bulk junk waste

Up to 3m³ (3m x 1m x 1m)

Bulk green waste 

Up to 3m³ (3m x 1m x 1m)

Mattresses 

3 items 

Whitegoods 

4 items 

E-Waste  

6 items 

 

How do I book?

From 4 June, you will be able to book online or over the phone. Select an avaliable date and the waste you would like collected. If you need help with booking, you can call us on 9405 5000.

 

I have items that are not accepted through bulk collection. What can I do with them?

If you have items that aren’t accepted through the kerbside bin collection or bookable verge collection service find out where you can drop off at the WasteSorted website.

 

How to donate, reuse or sell items

Donate

Charities and op shops are very grateful to receive good quality items. Many will even collect it for free. Items that can be donated include furniture, white goods, electrical items, homewares, toys, clothes, sports equipment and books.

Reuse

Gumtree and Facebook buy nothing groups are great ways to give your items a new home. You might even make some cash.

Recycle

There are many recycling services in the City, many are free to residents. Visit our Waste drop-off webpage for further information.

 

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What can be collected

What bulk junk items are accepted?

Image of waste items on verge

Accepted:

  • Furniture (no glass), including couches, bedframes, bunk beds etc
  • Bicycles
  • Toys
  • Carpet and linoleum
  • Fencing materials (wood and steel only)
  • Wood (not garden waste)
  • Wire
  • Gates
  • Barbecues (not gas bottles)  

Please do not include items larger than 1.5m long where practical.

Not accepted:

  • Vehicles, car bodies and car parts
  • Tyres
  • Batteries
  • Asbestos products
  • Flammable liquids
  • Building materials
  • Bricks, rubble and concrete
  • Glass panels (table tops, window panes)
  • Gas bottles
  • Super six or fibre cement sheets
  • Hazardous material
  • Anything included as part of a green waste collection

Please note: mattresses will only be collected as part of a booked mattress collection.

 

What bulk green waste items are accepted?

Image of greens waste

Accepted:

  • Organic garden waste 
  • Tree branches
  • Twigs

Please note that items larger than 1.5m long or 30cm wide will not be collected.

Not accepted:

  • Chemically treated or painted/stained timber
  • Large tree stumps (they must be cut into smaller pieces)
  • Rocks, bricks and rubble
  • Dirt, soil and sand
  • Flowerpots and garden hoses
  • Lawn 
  • Bagged items
  • Anything included as part of a bulk junk waste collection

 

What items are accepted for mattress collections?

Mattress on verge for collection

We accept mattresses and bed bases only. 

 

What items are accepted for white good collections?

Image of white goods awaiting collection

Accepted:

  • Fridges and freezers (with doors removed or taped closed)
  • Washing machines and dryers (with doors removed or taped closed)
  • Ovens
  • Free standing cookers
  • Dishwashers
  • Heaters
  • Hot water systems
  • Microwaves
  • Rangehoods
  • Air conditioners

 

What items are accepted for e-waste (electronic) collections?

Image of e-waste awaiting collection

Accept:

  • Desktop computers
  • Laptops
  • Tablets
  • Monitors
  • Desktop printer/scanner
  • Routers
  • Computer accessories
  • Televisions
  • Large electronic exercise equipment
  • Electronic musical equipment

 

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Additional FAQs

When I type in my address into the booking form an error message comes up. What should I do?

If your address does not appear in the booking system, please contact us on (08) 9405 5000.

 

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