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Homelessness and Hardship Support

Homelesness support

Financial Counselling

Financial Counselling is a free service that assists people in financial difficulty.  

Financial counsellors provide information, support and advocacy and offer sound advice and support to anyone struggling to make ends meet. They have extensive knowledge of law and policy, including consumer credit law, debt enforcement practices, the bankruptcy regime, industry hardship policies and government concession frameworks.

Anyone can contact the Financial Counselling Helpline, 1800 007 007. This is a free confidential service for all Western Australians with financial issues. It provides information, strategies and guidance to assist those experiencing financial difficulties

More information can be found on the Financial Counsellors website.

The Monseysmart website also offers helpful advice, tools and information to assist in making sensible financial decisions.

Getting help

Should you find yourself homeless or at risk of becoming homeless the following organisations can help you in your time of need.man sleeping on street

Crisis Care

Contact Crisis Care if:

  • You are homeless and need urgent help in finding accommodation.
  • You need counselling, information or other support.
  • You are escaping domestic violence and need help.
  • You need someone to help sort out a serious problem.
  • You are alone or afraid and urgently need to talk to someone. You are concerned about the wellbeing of a child.
  • Arguments are causing unhappiness and problems in your family.

Phone: 1800 199 008
Website: https://www.dcp.wa.gov.au/CrisisAndEmergency/Pages/CrisisCare.aspx

Entry Point 

For individuals and families based in Perth, Entry Point can:

  • Assess individual circumstances on the phone or in person.
  • Provide individuals with information on accommodation and support options to increase their chances of securing accommodation.
  • If eligible, provide formal referrals to specialist homelessness services and other accommodation or support options.
  • Set up a time for an assessment and then refer to the most eligible appropriate services.
  • Assess individual circumstances of people and families experiencing domestic violence and, if eligible, provide formal referrals to crisis accommodation and support options.

For individuals and families based in regional Western Australia, Entry Point can:

  • Provide information on accommodation and support options to assist people to seek their own accommodation.
  • Assess individual circumstances of people and families experiencing domestic violence and, if eligible, provide formal referrals to crisis accommodation and support options.

Phone: 1800 124 684 - Mon-Fri 9:00am - 7:00pm, Sat 9:00am - 5:00pm
Website: http://www.entrypointperth.com.au/

Youth Futuresworried looking teenage girl

Youth Futures provides a variety of homelessness, education and support programs that empower young people to reach their potential such as

  • TINOCA -   crisis accommodation service in Perth's northern suburbs for young people aged 15-19 who are experiencing homelessness or are unable to stay in their family home
  • TAP - Transitional Accommodation Program. It offers housing to young people aged 16 to 21, and unlike TINOCA there is not
    a youth worker onsite
  • The NEST  -designed to help teenage parents who are homeless or who are living in unsuitable conditions, and are consequently at risk of losing custody of their child to the government. To be eligible for the NEST a young person must be aged 16-19 and be in the late stages of pregnancy or have an infant under the age of two
  • Youth Place - provides supported housing to young people aged 15 to 25 who are homeless or at risk of homelessness. They are able to stay for up to a year after which time they are referred to longer-term housing provided they can demonstrate adequate independent living skills.
  • Housing Support Workers - support young people at risk of homelessness to maintain stable accommodation and also assist by linking them in with mainstream and community services , including assistance with accessing education, training, medical care and recreational activities.

Phone: 9307 4520 for TINOCA (crisis accommodation) or 9300 2677 for all other referrals
Website: http://youthfutureswa.org.au

Emergency relief and food

Tuesday Wednesday Thursday Friday Multiple days
H.A.N.D
Ph: 0414 682 269

Bread and milk deliveries to 6030 area
i60 Community Services
Ph: 9562 3002

Yanchep Community Centre
5:30pm - 6:00pm
Food and hampers.
Saints Church
Ph: 9301 0054
Corner Winton and Franklin Road, Joondalup

9:00am - 12:00pm
Light meals and drinks, clothing, sleeping bags, food hamper.
True North Church
Ph: 9403 1800
19 Scaphella Ave, Mullaloo
1:00pm - 3:00pm

Showers and toiletries, hot meal and cuppa. 
Chat if desired. 
H.A.N.D
Ph: 0414 682 269

Family food hampers, toiletry packs, clothing, swags, sleeping bags.
True North Church
Ph: 9403 1800
19 Scaphella Ave, Mullaloo
1:00pm - 3:00pm

Showers and toiletries, hot meal and cuppa. 
Chat if desired. 
  Rainbow Church
Ph: 6102 1526

Hainsworth Community Centre
11:45 lunch
Food hampers available if registered beforehand.
Salvation Army
Ph: 9305 2131
26 Jenolan Way, Merriwa

9:00am - 2:00pm
Parcels, food vouchers, bill contribution.
St Vincent De Paul
Ph: 1300 79454

Mon to Fri // 9:00am - 1:00pm
Blankets, food parcels, food vouchers, furniture.
 
i60 Community Services
Ph: 9562 3002

Butler Community Centre
5:30pm - 6:00pm
Food and hampers.
    Youth Futures
Ph: 9300 2677
3/70 Davidson Terrace, Joondalup

15-24 year olds 1:00pm - 2:30pm
Food hampers and public transport passes.
Spiers Centre
Ph: 9401 2699
4 Albatross Court Heathridge

Food bank voucher 
Clothing, financial counselling.
 
Youth Futures
Ph: 9300 2677
3/70 Davidson Terrace, Joondalup

15-24 year olds 1:00pm - 2:30pm
Food hampers and public transport passes.
       

Accommodation services

Women Men Youth
Patricia Giles Centre
Ph: 9300 0340

Special support and accommodation for women, and women with children, 
experiencing domestic violence.
St Bartholomews House
Ph: 9323 5100
7 Lime street, Perth. 

Offers secure accommodation for men aged 18 and over.
Youth Futures
Ph: 9307 4520

Crisis accommodation for people ages 15-19.
Graceville Centre 
Ph: 9328 8529

Refuge for women under 25.
$10 per night $20 per week includes meal and support.
55 Central
Ph: 9272 1333
55 Central Ave Maylands

Provides crisis accommodation for men over 18.
Household Network 
Ph: 9388 2792

Medium to long term accommodation for young people aged between 16-25.
Ruah Community Services
Ph: 9485 3939

Women and children.
  Mercy Youth Services
Ph: 1800 800 046

Supported accommodation for people aged 16-19.

Useful contact numbers

Drug & Alcohol Counselling

  • Alcohol and Drug information services - 9442 5050.

Financial Counselling

  • The Spiers Centre - 9405 9507.
  • Financial Counselling Australia - 1800 007 007.

Mental Health & Counselling Support

  • Lifeline - 12 11 14.
  • Beyond Blue - 1300 22 4636.
  • Headspace - 1800 650 890.

Woman providing emotional supportHow can we help as a community? 

Educate - Learn about the various reasons behind homelessness and understand the face of homelessness changes every day. Every story is different.  When you understand it share your knowledge with others. 

Respect - Always treat others as you would like to be treated yourself. A homeless person is someone's son, someone's sister, someone's father. 

Donate - there are many things that can help a homeless person to live a more comfortable life,  clothes, food, toys just to name a few. Something that may mean nothing to you may mean the world to somebody else

Volunteer - Time is precious, spend it wisely. Volunteering your time and sharing your skills and knowledge can have a great impact on someone's life.

More information on where to find help or where you can offer to help:

What the City of Wanneroo is doing

The City of Wanneroo is working with neighbouring cities, WA Police, various charities and community services to develop and provide practical solutions to those dealing with hardship or homelessness within the community.

Facts & Figures on homelessness in WA