; Advocacy - Homelessness Support and Accommodation Services - City of Wanneroo
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Advocacy - Homelessness Support and Accommodation Services

What do we want

People in the City of Wanneroo (the City) who are experiencing homelessness have access to immediate support services in place, and access to local crisis and short-medium term accommodation with wrap-around support services to enable transition to a safe and secure home.

Specifically, what is required within the City is:

  • A fully funded, ongoing assertive outreach service in the City of Wanneroo that meets level of demand.
  • Establish, operate, and maintain crisis and short-medium term supported accommodation for people at risk of, or experiencing homelessness in the City of Wanneroo.
  • Establish and maintain place-based wrap-around support services for people at risk of or experiencing homelessness in the City of Wanneroo.
     

Background

Renamed the Joondalup Wanneroo Ending Homelessness Group (JWEHG) in 2018, the City helped establish the Joondalup Wanneroo Homelessness Action Group in 2011. The JWEHG comprises of government, community members with lived experience of homelessness, not-for-profit, corporate, faith-based organisations and people working in the homelessness sector, in and around the Joondalup and Wanneroo region. In partnership with the City of Joondalup, the City  partners with the City of Joondalup, leas a Regional Homelessness Plan focusing on building capacity, understanding and engagement; prevention and early intervention; and responding to homelessness. This approach aligns with the WA State Strategy to End Homelessness 2018-2028, which provides a framework to end homelessness1.

The WA Government’s 10-Year Strategy on Homelessness ‘All Paths Lead to a Home’, is underpinned by a ‘no wrong door’ viewpoint, whole-of-community approach, and place-based responses. Priority actions include supporting measures that ensure people sleeping rough have immediate access to shelter and are connected to appropriate supports. Currently, this is not happening in a timely, consistent or optimal way within the City due to a lack of accessible local services and homelessness accommodation located locally.

There is an identified need for secure funding for short to medium term homelessness accommodation with wrap-around support services, and an ongoing assertive outreach service. While assertive outreach is currently operating in the City, there is no guarantee of continuation beyond mid-2026.

Key Issues

The City is a fast-growing local government with around 4,330 new residents annually2. The population for the City is expected to increase by 201,022 persons (85% growth) between 2024 and 2046, at an average annual change of 2.84%3. This growth places pressure on housing availability and the provision of affordable housing stock. More households in the City are paying a mortgage (54% compared to 40% across WA) and of these 14.4% are under housing stress with mortgage repayments greater than 30% of household income4. The City has a lower than average personal median income for individuals and families5.

High levels of rental stress are evident in the City; about 10% of families are low income or welfare dependent and nearly 15% of households receive rent assistance6. Around 33.2% of renter households in the City have rental payments greater than 30% of household income compared to 28.3% across WA7. The City has households experiencing housing stress with rental cost increasing by 35% from 2019 to 20228. The suburbs of Butler and Girrawheen have the 5th and 7th highest rental stress in the Perth metropolitan area9. In 2024, the percentage of affordable and appropriate properties for a couple both on minimum wage with two children and receiving family tax benefits A has dropped to 6.4% from 26.7% in 202310.

The City has few unoccupied private dwellings (6%) compared to the WA average (10.9%) as well as significantly lower levels of housing diversity11. Higher house prices and rising inflation will add to the existing high levels of mortgage and rental stress in the City. The demand for homelessness services in the City is highly likely to grow in the near future due to this combination of population growth and the cost-of-living and housing crises.

Community service providers are reporting challenges in finding accommodation and accessing wrap-around support services for clients with many at maximum capacity and not taking referrals. Providers have reported that many clients are reluctant to engage with CBD-based services due to distance and accessibility issues.

While two assertive outreach services are currently provided in the City, there is no guarantee of continuation beyond June 2026. The Wanneroo Engagement and Assessment Team (WEAT) commenced services in August 2023 and is operated by The Salvation Army through philanthropic funding ending in July 2026. The WEAT assertive outreach team is working to capacity and has supported 73 clients with 256 from August 2023 until 31 January 202412. In February 2023, the Homeless Engagement Assessment Response Team (HEART), delivered by Uniting WA, commenced services in the City; this service is contracted until 30 September 2025.

Ebenezer Aboriginal Corporation runs two accommodations; one medium-term for single males 18 to 25 years and one crisis for single females aged 15 to 25 years in the City. Youth Futures is building a 6-bedroom short-term crisis accommodation service in Merriwa for young people aged 15 to 19 years who are at risk of or experiencing homelessness. Uniting WA received approval in June 2024 to develop a 10-person community housing facility in Girrawheen designed to support people transition out of homelessness or full-time care13. Within the City, there is no crisis, short-term or transitional, or medium-term homelessness accommodation services that cater for people not in these age brackets.

There is an opportunity to transform the support offered to people experiencing homelessness in the City to better align with the housing first and place-based response priorities outlined in the WA Government’s homelessness strategy. City-based homelessness support services, accommodation and ongoing assertive outreach would enable people to remain connected to their local support network.

The services required would benefit residents of all ages in the region of the Cities of Wanneroo and Joondalup. The need for these services is growing and continuation of the assertive outreach services with secure State and/or Federal Government funding is imperative to support people experiencing homelessness in the City.

Map of accommodation services & WEAT engagement hubs in the City

 

Infographic 1: Map of accommodation services & WEAT engagement hubs in the City

Timeline

February 2023 - HEART service commenced

Current

August 2023 - WEAT service commenced

Current

October 2025 - Current HEART service funding ends

Future

July 2026 - Current WEAT service funding ends

Future

Funding for outreach services in the City of Wanneroo unknown 

Future

Role

The role of the City is to:

  • Advocate for the asks in partnership with others
  • Provide localised data and other relevant information
  • Act as a connector to local organisations and stakeholders

The State Government’s role is to:

  • Provide land
  • Fund and maintain a suitable facility
  • Fund operations
  • Appoint provider(s) to deliver required services

Alliances

Primary Advocates:

  • City of Wanneroo

Secondary Advocates:

  • City of Joondalup
  • WA Department of Communities Joondalup District
  • Patricia Giles Centre for Non-Violence
  • Western Australian Council of Social Service (WACOSS)
  • Joondalup Wanneroo Ending Homelessness Group (JWEHG)

Expected Costs

Approximately $15 million to provide land and funding for construction and establishment costs to deliver a short-medium term supported accommodation along with funding for ongoing operational costs including provision of wrap-around support services14.

Ongoing annual funding is required to operate the existing Assertive Outreach Program in the City of Wanneroo, in addition, the expansion of this service to meet demand, which is estimated at 4 FTE plus associated operational costs.
 

Status

There is currently no commitment by State Government to provide additional local crisis accommodation with sufficient wrap around support for people in the City. There is limited crisis or short to medium term accommodation in the City and no commitment to ongoing funded assertive outreach services.

Continuation of outreach services is uncertain. The Office of Homelessness is commissioning the HEART outreach services, which is due to commence in October 202515. However, the delivering agent and length of service is unknown. The HEART services in the City are regularly at capacity demonstrating that the current level of funded resources is not aligned to demand, creating risk for vulnerable community members due to delays in accessing support services.  The WEAT is addressing some of the service gap, but WEAT is not a long-term solution because it depends on philanthropic funding.

There is no identified City-managed Crown land of the size and location required for the facility.

Funding Status

In the 2024-25 WA State Budget, the State Government committed new homelessness funding for critical homelessness services and additional funding for the expanded Social and Affordable Housing Investment Fund. However, no commitment has been made to build and deliver a general homelessness accommodation service in the City16.

Under the Homes for Australia Plan, the Federal Government has directed $1 billion under the National Housing Infrastructure Facility towards crisis and transitional accommodation for women and children experiencing domestic violence, and youth. However, there is still a need for funding for homelessness accommodation17.

In January 2024, the State Government committed $7.8 million for HEART to continue its Perth metropolitan coordinated outreach response services, including extensions of the Joondalup and Midland service areas. Uniting WA is contracted to deliver HEART in the City until 30 September 2025. HEART services are regularly at capacity demonstrating that the current level of funded resources is not aligned to demand.

Currently, The Office of Homelessness is undertaking a HEART outreach service commissioning process; the new service is due to commence in October 202518. Until service commissioning is complete, the delivering agent and length of service after September 2025 is unknown.
 

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1 The WA Strategy to End Homelessness 2018-2020 is led by the WA Alliance to End Homelessness (https://www.endhomelessnesswa.com/strategy)

2 ABS, based on comparison of 2016 and 2021 Census data

3 City of Wanneroo .id community – as of March 2024

4 ABS 2021 Census – this compares to 13% for WA as a whole

ABS 2021 Census data shows median weekly income $31 and $66 lower

6 WA Primary Health Alliance, Perth North PHN Needs Assessment 2022-2024

7 ABS 2021 Census data

8 Bankwest Curtin Economics Centre – Housing Affordability in Western Australia No. 17, May 2023

9 Shelter WA, March 2021, Heat Maps Rental Stress Report

10 Anglicare WA Rental Affordability Snapshot 2024 vs 2023, State Electorate of Wanneroo

11 ABS 2021 Census data shows flats or apartments make up only 0.4% of dwellings compared to 6.5% of dwellings across WA as a whole, while semi-detached dwellings make up 7.1% compared to 13% for the whole of WA

12 The statistics provided includes WEAT’s walk-in and roving services between 01/08/2023 to 31/01/2024. 22 out of the 73 clients were referrals from the City

13 The West Australian – Uniting WA: State planners approve $2m facility in Girrawheen for temporary housing to support homelessness – 14 June 2024

14 WA Media Statement - First design images of Mandurah Common Ground unveiled – Published 24 May 2022. The approximate cost of $15 million for a 25-apartment facility derived from this media statement

15 Shelter WA News – Registration of Interest – Homelessness Engagement Assessment Response Team (HEART) outreach services in the Perth metropolitan region – Published 27 February 2024

16 WA State Budget 2024-25 – Investing in housing and homelessness initiatives –Page reviewed 9 May 2024

17 Hon Julie Collins MP, Minister for Housing and Homelessness - Media statement dated 14 May 2024

18 Shelter WA News – Registration of Interest – Homelessness Engagement Assessment Response Team (HEART) outreach services in the Perth metropolitan region – Published 27 February 2024