; Three Bin Kerbside Collection System FAQs - Waste & Recycling - City of Wanneroo
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Waste & Recycling

Three Bin Kerbside Collection System FAQs

Bin Upgrade

What’s happening to my bins?

Residents currently have two bins, a dark green waste bin and a yellow lid recycling bin. All households can choose to upgrade to a bigger 360L recycling bin to increase the amount they recycle and reduce what goes to landfill.

A third bin is intended to be introduced in 2021, and details will be shared with the community.

 

Why are we changing to a new bin system?

A three bin system is an easy way for residents to actively make a positive difference to our environment. A larger recycling bin allows residents to make better choices about recycling and waste disposal. 

The new bin system will allow the City to recover more resources, reduce waste to landfill and reduce the cost of waste management. 

Typically, household general waste bins contain 32% garden organic waste, 23% food organic waste; 26% recyclable materials and 18% general waste.

 

Is the larger 360L recycling bin being upgraded free of charge?

Yes, the first stage of improving our waste management system involves providing residents the opportunity to upgrade to a new bigger 360L recycling bin free of charge.
The City has received part-funding from the State Government administered by the Waste Authority to support the introduction of the three bin service. Recovering and processing recyclable materials is cheaper than sending it to landfill.

 

What will I be able to put in each bin?

3 bin system

The three bin system that the City of Wanneroo is introducing will be similar to the bin system currently in place in the in the City of Joondalup and the City of Stirling. 

Lime green lid bin – Garden Organics (GO):  Loose garden organic waste such as lawn clippings, small branches, leaves and flowers, tree cuttings , weeds, sticks and twigs.

Yellow lid bin - recycling: Recyclable packaging materials such as clean paper (not shredded), flattened cardboard, clean aluminium and steel cans, glass and plastic bottles and containers with the lids off. (Please place lids in the red lid waste bin, or save to donate to Lids for Kids.)

Red lid bin - residual waste: Food organics such as food waste, fruit and vegetable scraps, as well as general rubbish items including animal waste, nappies, wipes, hygiene products, tissues and paper towels, meat trays, bottle lids, bagged shredded paper and soiled paper products. 

 

When will the new service start?

Delivery of new bins is intended to start from October 2020, beginning with the larger 360L recycling bin.

Ratepayers will be invited to choose their preferred recycling bin size ahead of the roll out.

Stage 1 

  • Choose your bin size via the online form available Monday 4 May to Sunday 7 June 2020.
  • Bin options are upgrade to 360L recycling bin, or keep current 240L recycling bin.
  • Delivery of bins commence October 2020

Due to the large number of residences across the City of Wanneroo not all bins can be delivered at the same time. A third bin is intended to be introduced in 2021, and details will be shared with the community.

 

How do I get my new larger yellow lid recycling bin?

Residents will need to leave their old bin on the kerb from 6am to 6pm on the regular collection day during October 2020. Further details about the delivery process will be shared closer to the date.

 

Do I get a say on the size of my bin?

Yes, households will be able to choose what bin combinations will suit their family’s needs by selecting the size of their recycling and general waste bins.

The three bin rollout is scheduled to start from the first week in October 2020. Property owners and property managers can choose a preferred recycling bin size via the online selection form until 5pm Sunday 7 June 2020.

If you are a tenant, please discuss your preference with your landlord or property manager so that they can complete the form on your behalf.

Bin lid colour Collection Disposal Size
Red Weekly Rubbish (landfill) 140L or 240L
Yellow Fortnightly Recycling 240L or 360L
Lime Green* Fortnightly Garden organics (GO) 240L

*The lime green lid garden organics (GO) bin is intended to be rolled out to all households on properties 400 square metres and above. Smaller properties can opt-in to receive a garden organics bin.

 

How do I know what size bins I need?

Points to consider when deciding your bin sizes:

  • Do you usually  have excess recyclable material?
    If yes, we recommend choosing a larger recycling bin.
  • Do you have excess recyclable material during key celebration periods (e.g. Christmas, summer)?
    If yes, we recommend choosing a larger recycling bin.
  • Do you generally struggle to fill your recycling bin?
    If yes, you probably do not require a larger recycling bin.

If you upgrade your recycling bin to a larger 360L size and ‘recycle right’, you’ll likely be OK with a smaller general waste bin and be sending less to landfill. This means for most households, a 140L general waste bin will be big enough.

 

What are the dimensions for the different bin sizes?

140L bin

  • 616mm deep
  • 538mm wide
  • 927mm high

240L bin

  • 730mm deep
  • 675mm wide
  • 1080mm high

360L bin

  • 904mm deep
  • 699mm wide
  • 1116mm high

 

How can I register for a larger recycling bin?

If you are a property owner or property manager please complete the online form allowing you to register for a 360L recycling bin from Monday 4 May until 5pm Sunday 7 June 2020.

 

What will happen to my old recycling bin if I upgrade to a 360L?

The old bin will be taken away from the property when it is swapped for the new one.

The bins removed are recycled and turned back in to bins and other recycled plastics material.

 

Did the City seek input from residents on the bin changes?

The City of Wanneroo invited residents and ratepayers to take part in a Waste Services survey from May to June 2018 to help the City understand the community’s preferences for the future of waste management. 75 per cent of respondents wanted to introduce a third bin for the disposal of organic waste.

The survey was advertised on the City’s Facebook page, website, newspaper articles, as well as newspaper and radio advertisements.

A direct mail invitation was also randomly sent to 1,500 City residents inviting them to participate in an online survey.

The survey results were shared on the City’s website in August 2018 when results of the Waste Services review went to Council.

A full copy of the waste survey results is available on the City’s website at Waste Services Survey 2018.

 

Will having three bins mean I have to pay more for waste?

All of the City’s costs to deliver waste management services to residents are included in the Waste Service Charge, which is a separate charge from general Rates. This means that residents can see exactly what it costs for waste services. The City has also received part-funding from the State Government administered by the Waste Authority to support the introduction of the three bin service.

 

Will I still get a bulk greens verge collection and vouchers for the Wangara Greens Recycling Facility?

Yes. Bulk greens verge collections and tip vouchers for Wangara Greens Recycling Facility will continue as usual.

 

I’ve seen the three bins in the City of Joondalup and the City of Stirling. Is this the same thing?

Yes. The Cities of Joondalup and Stirling have also introduced a three bin system, with a lime green bin for garden organics only.

More information about how to use all three bins correctly can be found above under ’What will I be able to put in each bin?’ Further details will be included in an information pack attached to the third bin when delivered in 2021.

 

What about if I live in a group dwelling, like an apartment block, units or duplex?

Group dwelling properties, such as an apartment block, units or duplex, managed by an owner corporation, body corporate or strata will have the same opportunity to upgrade to 360L recycling bins by completing the online selection form.

If you are a tenant, please discuss your preference with your landlord or property manager so that they can complete the form on your behalf.

Property owners with a unique rates notice assessment number can complete the online form for each residential dwelling.

Property owners of a group dwelling with multiple residences listed on a single rates notice with the one rates assessment number will need to complete the form on behalf of tenants and will be able to select an option for each household.

If your group dwelling uses a shared bin storage facility, or bin compound, you may wish to talk with other households to ensure there is enough room for 360L bins prior to submitting your online selection. If you are unsure, the City is happy to help and can visit your location to provide guidance on the best options available to you.

To register for a visit please complete the City of Wanneroo General Enquiries online form and type in the message ‘request for 360L recycling bin site visit’.

 

What about if I live in a Lifestyle Village?

If you live in a Lifestyle Village you do not need to do anything. Due to the unique layout and requirements of Lifestyle Villages the City is aware that bespoke solutions maybe required to facilitate the residence’s needs. A City representative will contact the property manager to arrange a site visit and provide guidance on the best options.

 

I’ve bought a house and would like a larger recycling bin at my new property – what should I do?

If you are moving in before 7 June 2020, you should be able to make the selection via the City’s online form if the seller hasn’t already completed the request and you have received the Rates Notice Assessment Number. Bins belong to the City and remain at the property. If you are moving in after 7 June 2020, please contact your settlement agent to arrange for the seller to make to make the selection for you, before the deadline.

If the bin has not been upgraded by the current owner and you move in after the online form deadline of 5pm Sunday 7 June, you will have another opportunity in 2021 to choose a larger recycling bin.

 

I have changed my mind and now I want a larger / smaller bin, can I change my selection?

The online form only allows for a single entry to be completed per property. Once the form has been submitted all choices are final.

We are unable to facilitate a change of mind at this time and your selection will remain until after the final delivery stage of the three bin system in 2021.

If you still wish to change then, you can do so via an online form which will be available to complete in 2021.

 

I missed the cut off and want a larger bin what can I do?

Unfortunately, if you were unable to complete your choice for a 360L recycling bin before the online form closed on 5pm Sunday 7 June 2020 you will need to wait until 2021 for an opportunity to choose a larger recycling bin.

If you still wish to change then, you can do so via an online form which will be available to complete in 2021.

 

What if I am paying for an additional recycling bin?

A City representative has been contacting residents with an additional bin to discuss the options available. If you have been contacted no further action is required. If you have not yet been contacted, please call the City on 9405 5000 before 5pm Friday 5 June 2020.

 

My neighbour received a letter about a larger recycling bin, why didn’t I get one?

Letters were only sent to ratepayers to complete the online form as you need access to your rates assessment number.

If you are a tenant, you will need to contact the property owner or property manager to discuss the options available as they will complete the online form on your behalf.

If you feel like you should have received the letter, please contact the City on 9405 5000 before 5pm Friday 5 June 2020.

 

I need assistance to complete the Choose Your Bin Size form.

Please contact the City on 9405 5000 before 5pm Friday 5 June 2020.

 

What happens if I don’t make a selection?

Any property without a selected bin choice will keep their existing 240L recycling bin. It is not necessary to complete the online form if you do not want a larger recycling bin, and want to keep your current bin.