; COVID-19 Support for seniors - Seniors - City of Wanneroo

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COVID-19 Support for seniors

Information, resources and services available to seniors, their families and carers to help support them during the ongoing COVID-19 pandemic are detailed below.

COVID-19 health advice for older Australians

Australian Government Department of Health

The Federal Department of Health has developed an information sheet for older Australians, their family and friends on how to protect seniors from the spread of COVID-19. For information and to download the factsheet, visit the Department of Health website below.

Federal Department of Health - Coronavirus information for older Australians


The Federal Government’s Healthdirect website is an essential resource for older Australians who have concerns or questions about COVID-19, including information on:

  • Additional healthcare services and how to access them
  • Home Care Packages
  • How to remain in contact with friends, family and relatives

Click below to visit the Healthdirect website:

Healthdirect website

Visits to residential aged care facilities

A fact sheet is available from the Federal Health Department with information for families and residents on restricted visits to residential aged care facilities and where to seek further information relevant to Western Australia. Please click below:

Department of Health - Information for families on restricted visits to residential aged care facilities

If you are having difficulty gaining access into a family member’s residential aged care facility following COVID-19 restrictions, you can also refer to an Industry Code that has been developed. For further information, and to read or download the Code (available in several languages) visit the COTA Australia website.

Industry Code for visiting aged care homes during COVID-19

COVID-19 support for older Australians

WA Department of Communities

The WA Department of Communities has put together information for seniors on a range of support currently available. This includes links to current COVID-19 advice as well as where to get help and further information on:

  • Aged care services
  • Elder abuse and legal support
  • Emergency and food relief
  • Support for older people from Aboriginal and Culturally and Linguistically diverse (CALD) backgrounds

WA Department of Communities

Alzheimer's WA

Alzheimer’s WA has developed a range of resources with advice and activities for families and carers of people living with dementia who may be self-isolating. Click below for further information from the Alzheimer's WA website:

Alzheimer's WA - COVID-19 information


Vinnies are continuing to offer support for seniors and vulnerable people who are in self-isolation or in need of support. For crisis assistance or support please call 1300 794 054 or find out more on the Vinnies website by clicking below:

Vinnies - COVID-19 support and services

Support help lines

Please contact one of the following services, depending on your needs:

Social Support

Friend Line
1800 424 287 (note: open 11am - 5pm)

Mental Health and Social Isolation

Beyond Blue
1800 512 348

Crisis support

13 11 14

Digital connection and technology

If you are an older resident who would like to learn more about using technology to stay connected with the rest of the world, there are a number of things you can do. Contact the City of Wanneroo libraries teams to find out about our Tech Help service. You can get help setting up your device and getting online, using email, downloading apps, using social media and any other technology queries you may have.  While this service temporarily closed due to COVID-19, we will be getting it back up again soon.

Contact your local library to register your interest. 

  • Clarkson – 9407 1600
  • Girrawheen – 9342 8844
  • Wanneroo – 9405 5940
  • Yanchep/Two Rocks – 9561 1110

You can also check out a number of online resources such as this excellent collection at Be Connected.

Activities to do at home

Bird Watching Bingo

Download the bird watching bingo sheet by clicking below.

Bird Watching Bingo

Mindful Colouring Sheet

Colouring can be an enjoyable alternative to meditation or mindfulness, and can be used as a way to reduce feelings of anxiety. In particular, colouring-in a mandala (a round shape) has been found to be the most beneficial form of colouring in for reducing anxiety.

Download a Mindful Colouring sheet by clicking below:

Mindful Colouring Sheet