Race in Your Rates
Frequently Asked Questions
Requests for Information about Owner Occupiers, Electors and Ratepayers
Allocation of Rates
Property Valuations and Calculation of Rates
Change of Address
Payment
Instalment Options Rate
Pensioner Rate Rebate
Race in Your Rates 2011
City of Wanneroo ratepayers could share in a prize pool worth almost $20,000 as part of the Council’s annual Race in Your Rates competition.
Annual rates notices will be issued to homes from the 1 August 2011 and once again the City will give its ratepayers the chance to win a selection of prizes for paying their rates quickly.
Ratepayers who pay their rates in full or the first instalment by 5 September 2011 will be automatically entered into the Race in Your Rates prize draw.
The prizes for this year’s Race in Your Rates competition include:
- An i-Prize Pack including an iPad 2, iPhone 4 and iPad Touch, thanks to Banksia Grove.
- A total bar function package including finger food, beverages, staff and equipment for 30 people, thanks to Cosmic Cocktails.
- V8 super laps with a driving coach, thanks to Barbagallo Raceway.
- Gold level memberships, thanks to Wanneroo Aquamotion.
- 3 x Rate Payers will win their rate’s back (to the value of $1,500) thanks to the City of Wanneroo.
- Dinner vouchers to Pavilion Restaurant thanks to West Coast Institute of Training.
- Mini golf and meal prize packages thanks to Wanneroo Botanical Gardens and Leapfrogs Cafe.
- $1,000 cash prize thanks to Kingsway City Shopping Centre.
- $1,000 cash prize thanks to LandCorp.
- 20” x 20” Stretched Canvas thanks to Dave Catley Fine Art Photography.
- $500 shopping spree thanks to Wanneroo Central Shopping Centre.
- $500 savings account, thanks to Suncorp Bank Joondalup.
For more information click below:
Race In Your Rates 2011
Ratepayers can pay their rates in person at the City of Wanneroo Civic Centre, Clarkson Library and Australia Post or online here.
Frequently Asked Questions
| Q. WHEN WILL I RECEIVE MY RATES NOTICE? |
| A. The rates notices will be mailed to ratepayers in the week beginning 1 August 2011. |
| Q. HOW MUCH HAVE MY RATES GONE UP? |
| A. Rates have been increased by an average of 5.9% for 2011/2012. |
| Q. WHAT DO I GET FOR MY RATES PAYMENTS? |
| A. Rates comprise a large portion of the City’s operating revenue and provide for such services and facilities including a domestic waste collection service, community safety, roadway extensions and upgrades, rehabilitation and park maintenance and new community and sports facilities. |
| Q. WHY HAVE RATES GONE UP? |
A. Rates for the 2011/12 financial year have been increased by 5.9% and include the
domestic rubbish collection. The increase will meet the growing demands of the
rapidly increasing population. Increasing gas, water and electricity costs have also
made it essential for the rate increase for the 164,000 people who will reside in our
City by 2012. |
| Q. WHAT PAYMENT OPTIONS ARE AVAILABLE? |
A. The City offers various payment methods including online at wanneroo.wa.gov.au
Bpay, phone, mail or in person at the Wanneroo Civic Centre or Clarkson Library. |
| Q. WHAT IS THE ESL? |
| A. The ESL is the State Government imposed Emergency Services Levy. The City acts as a collection point for this charge, which is added to your council rates. For more information about the ESL please visit the Fire and Emergency Services Authority of Western Australia at www.fesa.wa.gov.au |
| Q. WHERE CAN I FIND OUT MORE INFORMATION ABOUT THE CITY AND WHAT IT OFFERS? |
| A. Visit the City's website at wanneroo.wa.gov.au, check out the Wanneroo Link each week in the Wanneroo Times, North Coast Times and Sun City News, read the City’s bi-monthly newsletter What’s Happening or visit the Civic Centre at 23 Dundebar Road, Wanneroo. |
| Q. WHY DOES STRONG GROWTH NOT FUND CITY OPERATIONS? |
| A. The current level of rates is insufficient to meet community expectations for new and improved services. |
Requests for Information about Owner Occupiers, Electors and Ratepayers
Amendments have recently been made to Regulation 29B of the Local Government (Administration) Regulations which places restrictions on the availability of owner occupier, electoral and ratepayer details to the public.
The amended Regulation states that a person seeking owner occupier, electoral or ratepayer details is required to complete a statutory declaration stating that the information obtained will not be used for commercial purposes1 by themselves or another person. Persons unable to make this declaration are not able to receive the information.
To simplify the process for the City’s customers, a person requesting this information is required to complete the Request for Information about Owner Occupiers, Electors and Ratepayers Statutory Declaration, which includes the request for information and a declaration compliant with the change in Regulation.
Customer Information Sheet.pdf
Statutory Declaration for Requests for Information about Owner Occupiers, Electors and Ratepayers.pdf
1 “Commercial purpose” is defined to mean to seek to obtain by formal application a public record for the purpose of the sale or resale or the producing of a document containing all or part of the copy, printout or photograph for sale, and/or obtaining of names and addresses from the public record for the purpose of solicitation, and/or monetary gain from the direct or indirect use of the public record.
Allocation of Rates
Your rates contribute toward the services provided by Council including: collection and disposal of residential refuse; recycling cart services; aged care; assistance to community groups; building control; bush fire control; child care; community health control; community information; dog and other animal control; economic development support; emergency services support; environmental planning; health control; libraries; litter control; off road vehicle control; parks, gardens and playgrounds; recreational and cultural planning and development; recreational facilities; road construction and maintenance; storm water drainage; street lighting and street trees.
Council have set a rate in the dollar and the City is provided with a valuation of your property from the Valuer General’s Office. These two figures are used to calculate your rates. However, if the result of this calculation is less than the minimum rate, the minimum rate will apply.
Please notify Council of any changes to ownership or occupation of your property by completing the form found by clicking below:
Online Change of Address Form
Online
You can now pay online. Click here to go to our online payment page. Only Visa Card and Mastercard accepted.
Telephone
Phone Bpoint on 1300 276 468. Please use the Biller Code 35410 and your reference number. Only Visa Card and Mastercard accepted.
BPay
Contact your participating financial institution to make a payment from your nominated account. Please use the Biller Code 35410 and your reference number.
In Person
Take your Rates Notice to any Australia Post Office to make payment. Credit Card payment is not available with this option. Payment can be made by cash, cheque or EFTPOS (including credit card) on presentation of this notice INTACT to the Customer Service Centre, City of Wanneroo Civic Centre, 23 Dundebar Road, Wanneroo or the Clarkson Library, 27 Ocean Keys Boulevard, Clarkson.
Mail (using reusable envelope)
Make cheques payable to the City of Wanneroo, and crossed ‘Not Negotiable’. Complete and insert cheque and this payment slip only into the reusable envelope provided. The top portion of the notice should be retained as your record. NO receipt will be issued.
You may choose to pay your rates by instalments. There are charges associated with taking this option and these are outlined on your rates notice.
To elect to pay by instalments, the exact amount of the first instalment needs to be received on or before the date shown on your notice. The instalment option is not available after the due date. If further payment arrangements are required, please contact the City’s Rates Section on 9405 5000.
The City also offers a Rate Incentive Program offering residents the chance to win some great prizes.
An application form can be obtained and completed at the City’s Civic Centre, 23 Dundebar Road, Wanneroo. To be eligible for the rate rebate, application forms and a copy of your current Pensioner Concession Card or State Concession Card showing your rated address as your current residential address, must be completed. Please note that you must be the owner/occupier of the property as at 1 July of the assessed year.